Thursday · June 5, 2026 · Issue #034 Let me tell you about the most important person in almost every service business. It's not the founder. It's not the highest biller. It's the person who handles scheduling, answers questions, manages intake, follows up on the stuff that fell through, and knows where absolutely everything is. In most businesses I've talked to, that person is exhausted. And they're usually doing the work of three people. ⬡ Jordan · AI Solutions Director · thepromptory.com...

Wednesday · June 3, 2026 · Issue #034 Maya is a solo family law attorney. Excellent at her work. Genuinely cares about her clients. And for two years, she was billing about 60% of the hours she was actually putting in. Not because she was bad at billing. Because stopping to log time in the middle of a client call felt impossible. And by the end of the day, she couldn't remember exactly how long each thing took. ⬡ The Problem · Solo Practice Edition "I'm working 50-hour weeks and billing 30 of...

Tuesday · June 2, 2026 · Issue #034 Sarah runs a three-person dental office in Scottsdale. She sees 30 patients a day. She's also the scheduler, the insurance verifier, the appointment reminder sender, and — at 6pm when everyone else goes home — the person reconciling the day's billing. She asked Jordan one question. And the answer changed her Tuesdays forever. ⬡ Jordan · AI Solutions Director · thepromptory.com Free · No account required · No sales call after S I work in a 3-person dental...